---
id: CVE-2026-6377
title: >-
  Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')
  vulnerability in Next4Biz Information Technologies Inc
summary: >-
  Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')
  vulnerability in Next4Biz Information Technologies Inc. CSM (Customer Service
  Management) allows Path Traversal.


  This issue affects CSM (Customer Service Man…
severity: high
cvss: 7.5
cvssVector: 'CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N'
cwe:
  - CWE-22
vendor: Next4Biz Information Technologies Inc.
product: CSM (Customer Service Management)
affected:
  - csm_customer_service_management >= 6.8.9 < 8.0.3
published: '2026-09-07'
updated: '2026-09-08'
sourceUpdated: '2026-09-08T15:18:44.593'
source: NVD
sourceUrl: 'https://nvd.nist.gov/vuln/detail/CVE-2026-6377'
references:
  - url: 'https://siberguvenlik.gov.tr/guvenlik-bildirimleri/detay/tr-26-1027'
    label: iletisim@usom.gov.tr
  - url: >-
      https://security.access.redhat.com/data/csaf/v2/vex/2026/cve-2026-6377.json
  - url: 'https://access.redhat.com/security/cve/CVE-2026-6377'
  - url: 'https://bugzilla.redhat.com/show_bug.cgi?id=2529481'
  - url: 'https://www.cve.org/CVERecord?id=CVE-2026-6377'
  - url: 'https://nvd.nist.gov/vuln/detail/CVE-2026-6377'
tags:
  - nvd
  - cve.org
  - csaf
  - vex
  - red-hat
ssvc:
  exploitation: none
  automatable: 'yes'
  technicalImpact: partial
  timestamp: '2026-09-08T14:46:03.812203Z'
epss: 0.00503
epssPercentile: 0.40358
ingestedAt: '2026-09-08T15:33:26.978Z'
---

## Overview

Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in Next4Biz Information Technologies Inc. CSM (Customer Service Management) allows Path Traversal.

This issue affects CSM (Customer Service Management): from 6.8.9 before 8.0.3.

## Remediation

Refer to the linked advisories for vendor-supplied fixes and affected version ranges.

## Vendor advisories

- **Red Hat VEX** · updated 2026-09-10 · [vex](https://security.access.redhat.com/data/csaf/v2/vex/2026/cve-2026-6377.json)