---
id: CVE-2026-63207
title: Zammad is a web based open source helpdesk/customer support system
summary: >-
  Zammad is a web based open source helpdesk/customer support system. In 7.0.3
  and 7.1.1, an authenticated administrator can obtain stored integration
  credentials in cleartext through the integration administration API. Certain
  responses d…
severity: medium
cvss: 6.9
cvssVector: 'CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N'
cwe:
  - CWE-200
  - CWE-312
  - CWE-522
vendor: zammad
product: zammad
affected:
  - zammad < 7.1.2
published: '2026-09-25'
updated: '2026-09-25'
sourceUpdated: '2026-09-25T19:17:55.160'
source: NVD
sourceUrl: 'https://nvd.nist.gov/vuln/detail/CVE-2026-63207'
references:
  - url: >-
      https://github.com/zammad/zammad/commit/fab2e2e9dac97b298d2c0f84b526aae2b1e6afab
    label: security-advisories@github.com
  - url: 'https://github.com/zammad/zammad/security/advisories/GHSA-48h2-wv8r-fgp9'
    label: security-advisories@github.com
tags:
  - nvd
  - cve.org
cvssSource: cna
ingestedAt: '2026-09-25T19:15:39.022Z'
---

## Overview

Zammad is a web based open source helpdesk/customer support system. In 7.0.3 and 7.1.1, an authenticated administrator can obtain stored integration credentials in cleartext through the integration administration API. Certain responses do not consistently mask sensitive fields, so configured secrets can be returned in plain text instead of the expected masked placeholder. Both the LDAP and Exchange integrations are affected. This issue is fixed in version 7.1.2.

## Remediation

Refer to the linked advisories for vendor-supplied fixes and affected version ranges.
