---
id: CVE-2026-4654
title: >-
  The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress
  is vulnerable to Insecure Direct Object Reference in versions up to, and
  including, 6.3.7
summary: >-
  The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress
  is vulnerable to Insecure Direct Object Reference in versions up to, and
  including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function
  failing …
severity: medium
cvss: 5.3
cvssVector: 'CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N'
cwe:
  - CWE-639
published: '2026-04-08'
updated: '2026-07-25'
source: NVD
sourceUrl: 'https://nvd.nist.gov/vuln/detail/CVE-2026-4654'
references:
  - url: >-
      https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1823
    label: security@wordfence.com
  - url: >-
      https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1851
    label: security@wordfence.com
  - url: >-
      https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1823
    label: security@wordfence.com
  - url: >-
      https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1851
    label: security@wordfence.com
  - url: >-
      https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3497662%40awesome-support&new=3497662%40awesome-support&sfp_email=&sfph_mail=
    label: security@wordfence.com
  - url: >-
      https://www.wordfence.com/threat-intel/vulnerabilities/id/9f9015fa-b3f0-4312-8acd-02b715e26f33?source=cve
    label: security@wordfence.com
tags:
  - nvd
epss: 0.00327
epssPercentile: 0.26068
ingestedAt: '2026-07-25T23:05:58.929Z'
---

## Overview

The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter.

## Remediation

Refer to the linked advisories for vendor-supplied fixes and affected version ranges.