---
id: CVE-2026-101668
title: >-
  Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite
  (component: Internal Operations)
summary: >-
  Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite
  (component: Internal Operations).  Supported versions that are affected are
  12.2.3-12.2.15. Easily exploitable vulnerability allows unauthenticated
  attacker wit…
severity: medium
cvss: 6.1
cvssVector: 'CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N'
cvssSource: cna
vendor: Oracle Corporation
product: Oracle Customer Care
affected:
  - oracle_customer_care >= 12.2.3 <= 12.2.15
published: '2026-10-20'
updated: '2026-10-20'
sourceUpdated: '2026-10-20T21:22:12.330Z'
source: CVEORG
sourceUrl: 'https://www.cve.org/CVERecord?id=CVE-2026-101668'
references:
  - url: 'https://www.oracle.com/security-alerts/cpuoct2026.html'
    label: Oracle Advisory
tags:
  - cve.org
ingestedAt: '2026-10-20T22:23:33.958Z'
---

## Overview

Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Internal Operations).  Supported versions that are affected are 12.2.3-12.2.15. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle Customer Care.  Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Customer Care, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in  unauthorized update, insert or delete access to some of Oracle Customer Care accessible data as well as  unauthorized read access to a subset of Oracle Customer Care accessible data. CVSS 3.1 Base Score 6.1 (Confidentiality and Integrity impacts).  CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N).

## Affected

- `oracle_customer_care >= 12.2.3 <= 12.2.15`

## Remediation

Refer to the linked advisories for vendor-supplied fixes and affected version ranges.