---
id: CVE-2025-71420
title: >-
  UVdesk core-framework before 1.1.7 contains an authorization bypass
  vulnerability in the saved reply endpoint that allows authenticated agents to
  access replies restricted to other support groups
summary: >-
  UVdesk core-framework before 1.1.7 contains an authorization bypass
  vulnerability in the saved reply endpoint that allows authenticated agents to
  access replies restricted to other support groups. Attackers with ROLE_AGENT
  can enumerate …
severity: medium
cvss: 4.3
cvssVector: 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N'
cwe:
  - CWE-639
vendor: uvdesk
product: core-framework
affected:
  - core-framework < 1.1.7
  - community-skeleton < 1.1.8
published: '2026-09-21'
updated: '2026-09-22'
sourceUpdated: '2026-09-22T20:43:58.793'
source: NVD
sourceUrl: 'https://nvd.nist.gov/vuln/detail/CVE-2025-71420'
references:
  - url: 'https://github.com/uvdesk/community-skeleton/releases/tag/v1.1.8'
    label: disclosure@vulncheck.com
  - url: 'https://github.com/uvdesk/core-framework'
    label: disclosure@vulncheck.com
  - url: >-
      https://github.com/uvdesk/core-framework/blob/v1.1.6/Controller/TicketXHR.php#L838-L850
    label: disclosure@vulncheck.com
  - url: >-
      https://github.com/uvdesk/core-framework/blob/v1.1.6/Services/TicketService.php#L1752-L1759
    label: disclosure@vulncheck.com
  - url: >-
      https://github.com/uvdesk/core-framework/commit/de0422869708eb17a54bf6a98166abb80c0d483d
    label: disclosure@vulncheck.com
  - url: 'https://github.com/uvdesk/core-framework/releases/tag/v1.1.7'
    label: disclosure@vulncheck.com
  - url: 'https://hackmd.io/@leediay/B1Cz5voFGg'
    label: disclosure@vulncheck.com
  - url: >-
      https://www.vulncheck.com/advisories/uvdesk-core-framework-before-1.1.7-authorization-bypass-via-saved-reply
    label: disclosure@vulncheck.com
  - url: 'https://hackmd.io/@leediay/B1Cz5voFGg'
    label: 134c704f-9b21-4f2e-91b3-4a467353bcc0
tags:
  - nvd
  - cve.org
  - exploit-available
epss: 0.00301
epssPercentile: 0.2035
exploitAvailable: true
ssvc:
  exploitation: poc
  automatable: 'no'
  technicalImpact: partial
  timestamp: '2026-09-21T14:13:37.762496Z'
ingestedAt: '2026-09-21T14:38:56.362Z'
---

## Overview

UVdesk core-framework before 1.1.7 contains an authorization bypass vulnerability in the saved reply endpoint that allows authenticated agents to access replies restricted to other support groups. Attackers with ROLE_AGENT can enumerate saved reply identifiers and read content reserved for groups and teams they do not belong to.

## Remediation

Refer to the linked advisories for vendor-supplied fixes and affected version ranges.