---
id: CVE-2025-31960
title: >-
  HCL BigFix Service Management (SM) is vulnerable to information exposure due
  to improper error handling within its reporting module
summary: >-
  HCL BigFix Service Management (SM) is vulnerable to information exposure due
  to improper error handling within its reporting module. It was observed that
  supplying an invalid or out-of-range value to the consumer_company parameter
  during…
severity: medium
cvss: 5.3
cvssVector: 'CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N'
cwe:
  - CWE-209
vendor: hcltech
product: bigfix_service_management
affected:
  - bigfix_service_management = 23.0
published: '2026-05-06'
updated: '2026-09-30'
sourceUpdated: '2026-09-30T22:10:00.273'
source: NVD
sourceUrl: 'https://nvd.nist.gov/vuln/detail/CVE-2025-31960'
references:
  - url: >-
      https://support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0128144
    label: psirt@hcl.com
tags:
  - nvd
epss: 0.0024
epssPercentile: 0.1366
ingestedAt: '2026-09-30T22:27:27.783Z'
---

## Overview

HCL BigFix Service Management (SM) is vulnerable to information exposure due to improper error handling within its reporting module. It was observed that supplying an invalid or out-of-range value to the consumer_company parameter during a report-viewing request causes the application to trigger an unhandled exception.

## Affected

- `bigfix_service_management = 23.0`

## Remediation

Refer to the linked advisories for vendor-supplied fixes and affected version ranges.