---
id: CVE-2025-10039
title: >-
  The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress
  is vulnerable to Insecure Direct Object Reference in all versions up to, and
  including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing
  validati…
summary: >-
  The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress
  is vulnerable to Insecure Direct Object Reference in all versions up to, and
  including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing
  validati…
severity: medium
cvss: 4.3
cvssVector: 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N'
cwe:
  - CWE-639
vendor: elula
product: wsdesk
affected:
  - wsdesk < 3.3.0
patched:
  - wsdesk 3.3.0
published: '2025-11-21'
updated: '2026-10-08'
sourceUpdated: '2026-10-08T10:10:00.227'
source: NVD
sourceUrl: 'https://nvd.nist.gov/vuln/detail/CVE-2025-10039'
references:
  - url: >-
      https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions.php#L259
    label: security@wordfence.com
  - url: 'https://plugins.trac.wordpress.org/changeset/3391342/'
    label: security@wordfence.com
  - url: >-
      https://www.wordfence.com/threat-intel/vulnerabilities/id/d9ffc0af-9c3d-4f8e-ae0b-e51c0c67dfe1?source=cve
    label: security@wordfence.com
tags:
  - nvd
epss: 0.00288
epssPercentile: 0.1958
ingestedAt: '2026-10-08T10:28:20.050Z'
---

## Overview

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.

## Affected

- `wsdesk < 3.3.0`

## Remediation

Upgrade past the affected range:

- `wsdesk 3.3.0`