---
id: CVE-2018-7194
title: >-
  Integer format vulnerability in the ticket number generator in Enhancesoft
  osTicket before 1.10.2 allows remote attackers to cause a denial-of-service
  (preventing the creation of new tickets) via a large number of digits in the
  ticket nu…
summary: >-
  Integer format vulnerability in the ticket number generator in Enhancesoft
  osTicket before 1.10.2 allows remote attackers to cause a denial-of-service
  (preventing the creation of new tickets) via a large number of digits in the
  ticket nu…
severity: medium
cvss: 4.9
cvssVector: 'CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:N/A:H'
cwe:
  - CWE-190
vendor: enhancesoft
product: osticket
affected:
  - osticket <= 1.10.1
published: '2018-03-27'
updated: '2026-07-10'
source: NVD
sourceUrl: 'https://nvd.nist.gov/vuln/detail/CVE-2018-7194'
references:
  - url: >-
      https://blog.securityevaluators.com/vulnerabilities-found-in-popular-ticketing-system-dd273bda229c
    label: cve@mitre.org
  - url: >-
      https://blog.securityevaluators.com/vulnerabilities-found-in-popular-ticketing-system-dd273bda229c
    label: af854a3a-2127-422b-91ae-364da2661108
tags:
  - nvd
epss: 0.01174
epssPercentile: 0.65659
ingestedAt: '2026-07-10T19:05:51.166Z'
---

## Overview

Integer format vulnerability in the ticket number generator in Enhancesoft osTicket before 1.10.2 allows remote attackers to cause a denial-of-service (preventing the creation of new tickets) via a large number of digits in the ticket number format setting.

## Affected

- `osticket <= 1.10.1`

## Remediation

Refer to the linked advisories for vendor-supplied fixes and affected version ranges.