---
id: CVE-2014-4744
title: >-
  Multiple cross-site scripting (XSS) vulnerabilities in osTicket before 1.9.2
  allow remote attackers to inject arbitrary web script or HTML via the (1)
  Phone Number field to open.php or (2) Phone number field, (3) passwd1 field,
  (4) passw…
summary: >-
  Multiple cross-site scripting (XSS) vulnerabilities in osTicket before 1.9.2
  allow remote attackers to inject arbitrary web script or HTML via the (1)
  Phone Number field to open.php or (2) Phone number field, (3) passwd1 field,
  (4) passw…
severity: medium
cvss: 4.3
cvssVector: 'AV:N/AC:M/Au:N/C:N/I:P/A:N'
cwe:
  - CWE-79
vendor: enhancesoft
product: osticket
affected:
  - osticket <= 1.9.1
  - osticket = 1.0
  - osticket = 1.2.7
  - osticket = 1.3.0
  - osticket = 1.6
  - osticket = 1.6.0
  - osticket = 1.8.0
  - osticket = 1.8.0.1
  - osticket = 1.8.0.2
  - osticket = 1.8.0.3
  - osticket = 1.8.0.4
  - osticket = 1.8.1
  - osticket = 1.8.1.1
  - osticket = 1.8.1.2
  - osticket = 1.8.3
  - osticket = 1.8.4
  - osticket = 1.9.0
published: '2014-07-09'
updated: '2026-07-10'
source: NVD
sourceUrl: 'https://nvd.nist.gov/vuln/detail/CVE-2014-4744'
references:
  - url: 'http://secunia.com/advisories/59539'
    label: cve@mitre.org
  - url: 'http://www.securityfocus.com/bid/68500'
    label: cve@mitre.org
  - url: 'https://github.com/osTicket/osTicket-1.8/releases/tag/v1.9.2'
    label: cve@mitre.org
  - url: 'https://www.netsparker.com/critical-xss-vulnerabilities-in-osticket/'
    label: cve@mitre.org
  - url: 'http://secunia.com/advisories/59539'
    label: af854a3a-2127-422b-91ae-364da2661108
  - url: 'http://www.securityfocus.com/bid/68500'
    label: af854a3a-2127-422b-91ae-364da2661108
  - url: 'https://github.com/osTicket/osTicket-1.8/releases/tag/v1.9.2'
    label: af854a3a-2127-422b-91ae-364da2661108
  - url: 'https://www.netsparker.com/critical-xss-vulnerabilities-in-osticket/'
    label: af854a3a-2127-422b-91ae-364da2661108
tags:
  - nvd
epss: 0.01947
epssPercentile: 0.79038
ingestedAt: '2026-07-10T19:05:51.144Z'
---

## Overview

Multiple cross-site scripting (XSS) vulnerabilities in osTicket before 1.9.2 allow remote attackers to inject arbitrary web script or HTML via the (1) Phone Number field to open.php or (2) Phone number field, (3) passwd1 field, (4) passwd2 field, or (5) do parameter to account.php.

## Affected

- `osticket <= 1.9.1`
- `osticket = 1.0`
- `osticket = 1.2.7`
- `osticket = 1.3.0`
- `osticket = 1.6`
- `osticket = 1.6.0`
- `osticket = 1.8.0`
- `osticket = 1.8.0.1`
- `osticket = 1.8.0.2`
- `osticket = 1.8.0.3`
- `osticket = 1.8.0.4`
- `osticket = 1.8.1`
- `osticket = 1.8.1.1`
- `osticket = 1.8.1.2`
- `osticket = 1.8.3`
- `osticket = 1.8.4`
- `osticket = 1.9.0`

## Remediation

Refer to the linked advisories for vendor-supplied fixes and affected version ranges.