{"id":"CVE-2026-63204","title":"Zammad is a web based open source helpdesk/customer support system","summary":"Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, an authenticated user with agent permissions can supply an arbitrary AI analytics run identifier to the ticket summarize endpoint and receive the AI prov…","severity":"low","cvss":2.3,"cvssVector":"CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N","cwe":["CWE-639","CWE-862"],"vendor":"zammad","product":"zammad","affected":["zammad < 7.1.2"],"published":"2026-09-25","updated":"2026-09-25","sourceUpdated":"2026-09-25T19:17:54.667","source":"NVD","sourceUrl":"https://nvd.nist.gov/vuln/detail/CVE-2026-63204","references":[{"url":"https://github.com/zammad/zammad/commit/849191c32a76f62fbd7cf4582a2b1e05e25f25ed","label":"security-advisories@github.com"},{"url":"https://github.com/zammad/zammad/security/advisories/GHSA-75j9-hpg4-j9f8","label":"security-advisories@github.com"}],"tags":["nvd","cve.org"],"ssvc":{"exploitation":"none","automatable":"no","technicalImpact":"partial","timestamp":"2026-09-25T18:41:35.372679Z"},"cvssSource":"cna","ingestedAt":"2026-09-25T19:15:38.967Z","slug":"CVE-2026-63204","body":"## Overview\n\nZammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, an authenticated user with agent permissions can supply an arbitrary AI analytics run identifier to the ticket summarize endpoint and receive the AI provider error message stored for that run, even if the run belongs to a ticket the agent is not authorized to access. The disclosure is limited to the provider error string; ticket content is not exposed. This issue is fixed in version 7.1.2.\n\n## Remediation\n\nRefer to the linked advisories for vendor-supplied fixes and affected version ranges.","depth":"sunlit","depthScore":13,"depthScoreParts":{"impact":12.6,"likelihood":0,"exploitation":0,"ransomware":0},"changes":[]}