{"id":"CVE-2026-111939","title":"Frappe Helpdesk before 1.26.0 Authorization Bypass via raised_by in Ticket Creation","summary":"Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new …","severity":"medium","cvss":4.6,"cvssVector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N","cvssSource":"cna","cwe":["CWE-639"],"vendor":"frappe","product":"helpdesk","affected":["helpdesk < 1.26.0"],"ssvc":{"exploitation":"none","automatable":"no","technicalImpact":"partial","timestamp":"2026-10-19T14:22:49.644605Z"},"published":"2026-10-19","updated":"2026-10-19","sourceUpdated":"2026-10-19T14:23:03.987Z","source":"CVEORG","sourceUrl":"https://www.cve.org/CVERecord?id=CVE-2026-111939","references":[{"url":"https://github.com/frappe/helpdesk/security/advisories/GHSA-xf93-jjcj-44vm","label":"GitHub Security Advisory (GHSA-xf93-jjcj-44vm)"},{"url":"https://github.com/frappe/helpdesk/commit/1186367f3616a605440e73e6a08eacbbcb9b92d9"},{"url":"https://github.com/frappe/helpdesk/commit/c778f533b24b1dee0c75b206979a9bc4b1be0de2"},{"url":"https://github.com/frappe/helpdesk/releases/tag/v1.26.0","label":"Frappe Helpdesk v1.26.0 Release Notes"},{"url":"https://github.com/frappe/helpdesk/blob/v1.25.1/helpdesk/helpdesk/doctype/hd_ticket/api.py"},{"url":"https://github.com/frappe/helpdesk/blob/v1.25.1/helpdesk/helpdesk/doctype/hd_ticket/hd_ticket.py"},{"url":"https://www.vulncheck.com/advisories/frappe-helpdesk-before-1.26.0-authorization-bypass-via-raised-by-in-ticket-creation","label":"VulnCheck Advisory: Frappe Helpdesk before 1.26.0 Authorization Bypass via raised_by in Ticket Creation"}],"tags":["cve.org"],"ingestedAt":"2026-10-19T14:30:01.076Z","slug":"CVE-2026-111939","body":"## Overview\n\nFrappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.\n\n## Affected\n\n- `helpdesk < 1.26.0`\n\n## Remediation\n\nRefer to the linked advisories for vendor-supplied fixes and affected version ranges.","depth":"sunlit","depthScore":25,"depthScoreParts":{"impact":25.3,"likelihood":0,"exploitation":0,"ransomware":0},"changes":[]}