{"id":"CVE-2025-20129","title":"Cisco Customer Collaboration Platform Information Disclosure Vulnerability (CVE-2025-20129)","summary":"A vulnerability in the web-based chat interface of Cisco Customer Collaboration Platform (CCP), formerly Cisco SocialMiner, could allow an unauthenticated, remote attacker to persuade users to disclose sensitive data.\r\n\r\nThis vulnerability…","severity":"medium","cvss":4.3,"cvssVector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N","cvssSource":"vendor","vendor":"Cisco","product":"Cisco SocialMiner","affected":["socialminer","unified_contact_center_express"],"published":"2025-06-04","updated":"2025-06-04","sourceUpdated":"2025-06-04T16:00:00+00:00","source":"CSAF","sourceUrl":"https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ccp-info-disc-ZyGerQpd","references":[{"url":"https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ccp-info-disc-ZyGerQpd"},{"url":"https://software.cisco.com"}],"tags":["csaf","vendor-advisory","cisco"],"epss":0.00341,"epssPercentile":0.27685,"ingestedAt":"2026-09-08T15:58:18.537Z","slug":"CVE-2025-20129","body":"## Overview\n\nA vulnerability in the web-based chat interface of Cisco Customer Collaboration Platform (CCP), formerly Cisco SocialMiner, could allow an unauthenticated, remote attacker to persuade users to disclose sensitive data.\r\n\r\nThis vulnerability is due to improper sanitization of HTTP requests that are sent to the web-based chat interface. An attacker could exploit this vulnerability by sending crafted HTTP requests to the chat interface of a targeted user on a vulnerable server. A successful exploit could allow the attacker to redirect chat traffic to a server that is under their control, resulting in sensitive information being redirected to the attacker.\r\n\r\nCisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.\n\n## Vendor advisories\n\n- **cisco-sa-ccp-info-disc-ZyGerQpd** · Cisco · affected: Cisco SocialMiner, Cisco Unified Contact Center Express · updated 2025-06-04 · [advisory](https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ccp-info-disc-ZyGerQpd)\n\n**Cisco Customer Collaboration Platform Information Disclosure Vulnerability**. Released 2025-06-04.\n\nAffected:\n\n- Cisco SocialMiner\n- Cisco Unified Contact Center Express\n\n## Remediation\n\nCisco has released software updates that address this vulnerability. https://software.cisco.com","depth":"sunlit","depthScore":24,"depthScoreParts":{"impact":23.7,"likelihood":0.1,"exploitation":0,"ransomware":0},"changes":[]}