{"id":"CVE-2025-12169","title":"The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'wp_ajax_eh_crm_settings_empty_scheduled_actions' AJAX Action in all…","summary":"The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'wp_ajax_eh_crm_settings_empty_scheduled_actions' AJAX Action in all…","severity":"medium","cvss":4.3,"cvssVector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N","cwe":["CWE-862"],"vendor":"elula","product":"wsdesk","affected":["wsdesk < 3.3.1"],"patched":["wsdesk 3.3.1"],"published":"2025-11-21","updated":"2026-09-30","sourceUpdated":"2026-09-30T23:10:00.237","source":"NVD","sourceUrl":"https://nvd.nist.gov/vuln/detail/CVE-2025-12169","references":[{"url":"https://plugins.trac.wordpress.org/changeset/3391816","label":"security@wordfence.com"},{"url":"https://www.wordfence.com/threat-intel/vulnerabilities/id/ae2ac493-e6df-4083-8601-65635ad342b2?source=cve","label":"security@wordfence.com"}],"tags":["nvd"],"epss":0.00188,"epssPercentile":0.07543,"ingestedAt":"2026-09-30T23:29:32.473Z","slug":"CVE-2025-12169","body":"## Overview\n\nThe ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'wp_ajax_eh_crm_settings_empty_scheduled_actions' AJAX Action in all versions up to, and including, 3.3.0. This makes it possible for authenticated attackers, with Subscriber-level access and above, to clear the scheduled triggers option.\n\n## Affected\n\n- `wsdesk < 3.3.1`\n\n## Remediation\n\nUpgrade past the affected range:\n\n- `wsdesk 3.3.1`","depth":"sunlit","depthScore":24,"depthScoreParts":{"impact":23.7,"likelihood":0,"exploitation":0,"ransomware":0},"changes":[]}