{"id":"CVE-2018-7195","title":"Enhancesoft osTicket before 1.10.2 allows remote attackers to reset arbitrary passwords (when an associated e-mail address is known) by leveraging guest access and guessing a 6-digit number.","summary":"Enhancesoft osTicket before 1.10.2 allows remote attackers to reset arbitrary passwords (when an associated e-mail address is known) by leveraging guest access and guessing a 6-digit number.","severity":"high","cvss":8.1,"cvssVector":"CVSS:3.0/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H","vendor":"enhancesoft","product":"osticket","affected":["osticket <= 1.10.1"],"published":"2018-03-27","updated":"2026-07-10","source":"NVD","sourceUrl":"https://nvd.nist.gov/vuln/detail/CVE-2018-7195","references":[{"url":"https://blog.securityevaluators.com/vulnerabilities-found-in-popular-ticketing-system-dd273bda229c","label":"cve@mitre.org"},{"url":"https://blog.securityevaluators.com/vulnerabilities-found-in-popular-ticketing-system-dd273bda229c","label":"af854a3a-2127-422b-91ae-364da2661108"}],"tags":["nvd"],"epss":0.0101,"epssPercentile":0.61105,"ingestedAt":"2026-07-10T19:05:51.170Z","slug":"CVE-2018-7195","body":"## Overview\n\nEnhancesoft osTicket before 1.10.2 allows remote attackers to reset arbitrary passwords (when an associated e-mail address is known) by leveraging guest access and guessing a 6-digit number.\n\n## Affected\n\n- `osticket <= 1.10.1`\n\n## Remediation\n\nRefer to the linked advisories for vendor-supplied fixes and affected version ranges.","depth":"twilight","depthScore":45,"depthScoreParts":{"impact":44.6,"likelihood":0.2,"exploitation":0,"ransomware":0},"changes":[]}